Πολιτική αποστολής
Shipping Policy
Last Updated: June 2026
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. During peak periods or promotions, processing times may be slightly longer.
Shipping Methods & Delivery Times
| Destination | Method | Estimated Delivery |
|---|---|---|
| Turkey (Domestic) | Standard Shipping | 2–5 business days |
| Turkey (Domestic) | Express Shipping | 1–2 business days |
| European Union | Standard International | 5–10 business days |
| Rest of World | Standard International | 7–21 business days |
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track your order via your account on our website or the link provided in your shipping confirmation email.
Customs, Duties & Taxes
For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping rates. Alamar Naturals is not responsible for delays caused by customs clearance.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your@email.com]. We will work with the carrier to resolve the issue and arrange a replacement or refund where applicable.
Incorrect Address
Please ensure your shipping address is correct at checkout. Alamar Naturals is not responsible for orders delivered to an incorrect address provided by the customer. Additional shipping charges may apply for re-shipment.
Contact Us
For shipping-related questions, please reach out to us at: info@alamarnaturals.com +90 850 242 0422